According to the amazing book, "The World is Flat," Friedman hypothesize that the world is flat, so he travels all around the world with a of Discovery Time Channel crew to approve his idea. He travels to Bangalore, India and gets amazed by the american advertisements there and also the huge number of people who are able to speak in English. Then, he visits Infosys Technologies LTD. and gets surprised by how nice and good the system they have, which allows people to communicate with each other and make video calls. Later, Friedman mentions information about how globalization has evolved from the time of Columbus till now by the internet. Friedman goes to Japan, China, and returns to the USA and classifies the factors that have affected the business world.
Afterwards, he lists ten important events that flattened the world as he thinks.
Flattener #1: When The Walls Came Down and The Windows Came Up: by the collapse of Berlin's walls, Friedman thinks this is a major event and have huge effects on the world. This event the Cold War ended, helped establish the free-market capitalism, made people think the world is a single market, helped raising the equality, and sharing knowledge among people.
Flattener #2: When Netscape Went Public: The Internet and Netscape became public. this event helped people to communicate with each other easily and share anything they want anytime.
Flattener #3: Work Flow Software: this event started when people used software for their jobs. Friedman mentions the company that makes cartoon series for Disney. Using Computers to record, write, and animate the show was something amazing for him. The use of the VPN, which stands for "Virtual Private Network" helps them to stay in touch with each other. This revolutionary invention helped people to do their work easier and make them less time.
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